At Fresh Sabji Bala, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

By using our website, you agree to the terms mentioned in this Privacy Policy.

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1. Information We Collect

We may collect the following information from customers:

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Order Details
• Payment Information (if applicable)

We only collect information necessary to process orders and improve customer experience.

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2. How We Use Your Information

Your information may be used for:

• Processing and delivering orders
• Customer support and communication
• Sending delivery updates
• Managing refunds or returns
• Improving our services and website experience
• Informing customers about offers and promotions

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3. Payment Information

Fresh Sabji Bala does not store sensitive payment information such as card details on its servers. Payments are processed securely through trusted payment gateway providers.

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4. Data Protection

We take reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security of data transmission over the internet.

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5. Sharing of Information

We do not sell, rent, or trade customer personal information to third parties.

Customer information may only be shared with:

• Delivery partners for order fulfillment
• Payment gateway providers for payment processing
• Legal authorities if required by law

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6. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve user experience, understand website traffic, and enhance website performance.

Users may disable cookies through browser settings if preferred.

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7. Promotional Communication

Customers may receive promotional offers, updates, or notifications from Fresh Sabji Bala.

Customers can opt out of promotional communication anytime by contacting us.

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8. Third-Party Links

Our website may contain links to third-party websites or services. Fresh Sabji Bala is not responsible for the privacy practices or content of external websites.

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9. Children’s Privacy

Our services are intended for general users and not specifically directed toward children under the age of 18.

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10. Changes to Privacy Policy

Fresh Sabji Bala reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated policies will be posted on this page.

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11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

📞 +91 8226017443
📧 support@freshsabjibala.com